Product Care - Watches & Timepieces

Louis Vuitton timepieces are living, working objects that function 24 hours a day, 7 days a week, requiring the highest levels of performance. Servicing your timepiece every 3-5 years will help keep your timepiece in its best condition.

To prolong the life of your timepiece, please take into account the following considerations:

  • Timepieces perform differently depending on the level of use, unique to each wearer. To avoid magnetization of your timepiece, limit contact with magnets, telephones, and security scanners. Protect your timepiece from external shock as this can severely impact the functionality. Please remove when performing strenuous physical activities and sports (lifting heavy objects, golf, swimming, etc).


For automatic timepieces, if not worn regularly, they may need to be re-wound in order to ensure optimum performance. The timepiece can be re-wound manually using the crown.

For smart watches, ensure that the mobile phone and watch are both regularly updated.
 

  • Exposure to extreme temperatures may cause slight condensation under the watch glass. This will disappear by itself and will not affect watch performance. If condensation does not go away, please contact a Louis Vuitton boutique. Avoid prolonged, full immersion and use of the crown of your timepiece in water, as this can affect its performance capabilities. Avoid contact with water if wearing a leather or canvas strap . The depth of water resistance is located on the back of your timepiece. Check your watch annually to ensure water resistance.

 

  • To clean your timepiece, simply polish with a soft, dry cloth. It is not recommended to clean leather straps as they will age with time and wear. The lifespan of a leather strap will depend on its exposure to moisture and frequency of wear. Rubber straps can be cleaned with slightly soapy water. For steel straps, a soft brush and soapy water can be used to eliminate deposits between the links.

 

  • Store your watch in the box provided at purchase or in a cool, dry place away from dust, moisture, and extreme temperatures.


For specific usage instructions, please refer to the booklet provided to you at purchase.

Frequent Questions

Access frequent questions and themes

Contact us

Reach out to our client services team via your favorite contact methods